Frequently Asked Questions
Find answers to common questions about our smart home solutions
How do I set up my eufy device?
Download the eufy Security or eufyHome app from the App Store or Google Play, create an account, and follow the on-screen instructions to pair your device via Wi-Fi.
Do eufy security cameras require a monthly subscription?
Most eufy Security products are designed to operate without monthly fees, utilizing local storage via the HomeBase or internal memory.
Are eufy devices compatible with voice assistants?
Yes, the majority of our smart devices are compatible with Amazon Alexa and Google Assistant for seamless voice control.
How long does the battery last on wireless doorbells?
Battery life varies by usage, but our wireless doorbells typically last between 3 to 6 months on a single charge under normal conditions.
Is my data secure with eufy?
We prioritize your privacy by using military-grade encryption for data transmission and offering local storage options to keep your footage off the cloud.
What is the warranty period for eufy electronics?
We offer a standard 12-month limited warranty on most products, covering manufacturing defects and hardware malfunctions.